About Us
Welcome to Solvetas
Welcome to Solvetas, an online shopping destination dedicated to providing customers in the United States with a convenient, transparent, and customer-focused shopping experience.
At Solvetas, we believe online shopping should be straightforward, accessible, and supported by clear information. Our goal is to make it easier for customers to explore products, make informed purchasing decisions, and receive helpful assistance throughout their shopping journey.
Our online store, https://solvetas.com, is operated by Soft Glow Diner LLC, a limited liability company registered in the State of Colorado, United States.
Our Mission
Our mission is to create a positive online shopping experience through transparent policies, straightforward purchasing procedures, and accessible customer service.
We understand that customers value clear product information, predictable order processing, transparent shipping expectations, and fair return procedures.
We aim to make every stage of the shopping process easy to understand, from browsing products and placing orders to tracking shipments and requesting returns.
Why Shop With Solvetas?
Convenient Online Shopping
Our website allows customers to browse available products, review important product information, and complete purchases conveniently.
Free Standard Shipping
We offer free standard shipping on eligible orders delivered to supported addresses within the United States.
Clear Shipping Expectations
Orders are generally processed within 3 business days after successful payment confirmation.
Estimated shipping time is 20–30 days after processing.
60-Day Return Policy
We offer a 60-day return window for eligible purchases, allowing customers to request a return within 60 days after delivery.
Customer Support
Our customer service team is available to assist with product inquiries, order questions, shipping information, returns, refunds, and other shopping-related concerns.
Our Commitment to Transparency
At Solvetas, we believe clear communication helps customers shop with confidence.
We strive to provide understandable information about order processing, estimated shipping times, return eligibility, refund procedures, and customer service availability.
We encourage customers to review our store policies before placing an order.
Customer Service
If you have questions or need assistance, please contact us.
Email: service@mallvic.com
Phone: +1 (226) 493-1029
Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Central Daylight Time (CDT)
Messages received outside regular business hours will be reviewed during the next available business period.
Business Information
Store Name: Solvetas
Website: https://solvetas.com
Legal Business Name: Soft Glow Diner LLC
Business Address: 2222 S Havana St, Aurora, CO 80014, United States
Customer Service Email: service@mallvic.com
Customer Service Phone: +1 (226) 493-1029
Thank you for visiting Solvetas. We appreciate your interest in our store and look forward to serving you.