About Us

About Us

Welcome to Solvetas

Welcome to Solvetas, an online shopping destination dedicated to providing customers in the United States with a convenient, transparent, and customer-focused shopping experience.

At Solvetas, we believe online shopping should be straightforward, accessible, and supported by clear information. Our goal is to make it easier for customers to explore products, make informed purchasing decisions, and receive helpful assistance throughout their shopping journey.

Our online store, https://solvetas.com, is operated by Soft Glow Diner LLC, a limited liability company registered in the State of Colorado, United States.

Our Mission

Our mission is to create a positive online shopping experience through transparent policies, straightforward purchasing procedures, and accessible customer service.

We understand that customers value clear product information, predictable order processing, transparent shipping expectations, and fair return procedures.

We aim to make every stage of the shopping process easy to understand, from browsing products and placing orders to tracking shipments and requesting returns.

Why Shop With Solvetas?

Convenient Online Shopping

Our website allows customers to browse available products, review important product information, and complete purchases conveniently.

Free Standard Shipping

We offer free standard shipping on eligible orders delivered to supported addresses within the United States.

Clear Shipping Expectations

Orders are generally processed within 3 business days after successful payment confirmation.

Estimated shipping time is 20–30 days after processing.

60-Day Return Policy

We offer a 60-day return window for eligible purchases, allowing customers to request a return within 60 days after delivery.

Customer Support

Our customer service team is available to assist with product inquiries, order questions, shipping information, returns, refunds, and other shopping-related concerns.

Our Commitment to Transparency

At Solvetas, we believe clear communication helps customers shop with confidence.

We strive to provide understandable information about order processing, estimated shipping times, return eligibility, refund procedures, and customer service availability.

We encourage customers to review our store policies before placing an order.

Customer Service

If you have questions or need assistance, please contact us.

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Central Daylight Time (CDT)

Messages received outside regular business hours will be reviewed during the next available business period.

Business Information

Store Name: Solvetas

Website: https://solvetas.com

Legal Business Name: Soft Glow Diner LLC

Business Address: 2222 S Havana St, Aurora, CO 80014, United States

Customer Service Email: service@mallvic.com

Customer Service Phone: +1 (226) 493-1029

Thank you for visiting Solvetas. We appreciate your interest in our store and look forward to serving you.